Terms & Conditions
1) Object of services
The following General Terms and Conditions shall apply toany and all legal transactions which Reloc'key Mobility 351 Ancien chemin de MOUGINS Domaine du PICCOLARET 06250 MOUGINS FRANCE, hereinafter referred to as “Reloc'key Mobility”, concludes with contracting parties, hereinafter “Clients”. Subject matter of the agreement is the provision of services from within the field of relocation services for relocating the client’s employees. Contracts on the grounds of these terms and conditions are only concluded with corporate customers and public law entities. Agreements concluded with regard to the services offered are exclusively concluded on the basis of the following General Terms and Conditions in the version valid at the point in time of concluding the agreement. Our General Terms and Conditions shall apply exclusively. Deviating general terms and conditions of the customer shall not be valid, unless we expressly agree thereto. These General Terms and Conditions apply vis-à-vis contractors to the whole business relationship between the contractual parties even if these are not expressly renegotiated.
2) Conclusion of contract
The Client can request a quote either via Reloc'key Mobility’s website, or by email and telephone. Reloc'key Mobility agrees to submit a quote including specification of services to the Client. The contract is concluded with the Client’s acceptance of the quote. This quote can be confirmed either on Reloc'key Mobility’s website or by email, telephone or in writing on-site at Reloc'key Mobility’s office.
3) Scope & performance of contract
Nature and scope of the contractual obligations on the part of Reloc'key Mobility depends on the specifications on the Reloc'key Mobility’s website and the quote submitted or on the written quote of the contractor and the written order confirmation of the Client. All quotes shall be subject to change until they have been accepted.
In the case of legal transactions which can lead to legal obligations, in particular payment or contingent liabilities of the Client or recipient of services vis-à-vis third parties, Reloc'key Mobility shall only become active in the event of being expressly assigned by the contracting party. Counselling in issues regarding foreign citizens, as well as legal, tax and insurance counselling shall not be covered,especially according to legal services law. By request of the Client, Reloc'key Mobility can place these services with external consultants who have the necessary permission for this and charge the costs to the Client.
Written or oral translations to other languages, unless expressly and separately agreed upon, shall not be covered by the scope of services as defined in the agreement.
4) Payment and prices
The prices on the website or agreed upon in the quote at the point in time of concluding the contract shall apply. All prices shall be understood VAT-exempt art. 293B from French Tax Code. The remuneration paid for the services offered by Reloc'key Mobility depends on the respective contract awarded. Additionally commissioned services after concluding the agreement shall be charged separately depending on the time invested and/or agreed flat rate. Expenses which are not defined by an existing price list are also charged separately. Third-party services, such as carrying costs, fees and broker fees are neither included in the services offered by Reloc'key Mobility nor imperatively to be advanced by Reloc'key Mobility. Payment, unless agreed otherwise, shall be due and payable in the amount of 50% when placing the order and 50% at the end of the job. Term of payment: 30 days. Payment shall be effected by wire transfer to the Reloc'key Mobility’s account specified on the invoice. Payment for online orders is due immediately, the provision of service follows after receipt of payment. The claim for remuneration on the part of Reloc'key Mobility shall exist irrespective of any other commission claims addressed from any third party against the Client. That shall apply in particular in the case of claims arising as consequence of activities undertaken on the part of the Client.
5) Obligations of the Client
As of the point of placing the order the Client shall inform Reloc'key Mobility of any and all efforts to search for an item of property and shall harmonise any such efforts with Reloc'key Mobility. The Client commits itself to influence the recipient of benefits in such a way to comply with schedules or to cancel any such sufficiently in advance. The Client agrees to provide Reloc'key Mobility with any and all data and information required for a successful and complete provision of the services. The Client commits itself to procure any and all documentation, documents, powers of attorney and information required for contractual fulfilment by Reloc'key Mobility at its own expense and to make any such available to Reloc'key Mobility in due time and in full scope.
6) Term, termination, cancellation
The term of the agreement depends on the order placed. The Client is entitled to terminate the agreement at any time without observing a period of notice. Reloc'key Mobility is only entitled to terminate the agreement for cause. In the event of a premature termination of the agreement Reloc'key Mobility shall be entitled to demand a remuneration pursuant to the progress of work in the amounts specified below:
30% of the agreed total remuneration after commencing its activities, but before the beginning of the search itself.
50% of the agreed total remuneration after commencing the search for an item of property but before the signing of a rental contract.
80% of the agreed total remuneration after signing the rental agreement.
If the customer defaults in payment we shall be authorised to demand default interest in the amount of 10 percentage points above the basic interest rate specified by the European Central Bank.
In the event of a higher default damage being enforced on our part, the purchaser shall be entitled to submit proof of the fact that the enforced default damage either did not occur or incurred in a substantially lower amount.
7) Legal position of the contracting parties
Reloc'key Mobility becomes active as an independent entrepreneur on behalf of the Client. Reloc'key Mobility shall be entitled to commit independent third parties or its own employees for the purpose of fulfilment of the contract.
8)Data protection and confidentiality
Reloc'key Mobility agrees to keep documents and information regarding the Client confidential and shall only use such for the purpose of performing the agreed services. This obligation shall continue to exist beyond the termination of the agreement. Reloc'key Mobility agrees to treat the customers’ personal data as confidential pursuant to the statutory regulations on data protection and confidentiality. No data shall be forwarded to any third party without explicit approval resp. any such shall only be forwarded within the scope of a necessary execution of the contract, for example, to the financial institute which has been authorised to handle payments. Reloc'key Mobility’s privacy policy is part of these general terms and conditions. In accordance with the law n ° 78-17 of January 6th, 1978 relative to the data processing, the files and the freedoms modified by the new law Informatique et Libertés of August 6th, 2004, you have a right of access, of modifications, of rectifications and deletion of the data which concern you. For that you just have to contact us by mail, by e-mail or by phone at the coordinates below: nathalie.clamagirand@relockey-mobility.com
9) Specification of references
Reloc'key Mobility may specify companies as reference on its own website and in its business documents. The use of protected logos, picture marks and/or word marks/figurative trademarks requires special approval by the Client. The Client is entitled to withdraw its nomination as reference at any time vis-à-vis Reloc'key Mobility.
10) Applicable law, place of jurisdiction
The court at the registered offices of Reloc'key Mobility in Cannes shall be deemed to be competent unless an exclusive place of jurisdiction is substantiated for the matter of dispute. This regulation shall also apply if the customer has no place of domicile within the European Union.
11) Concluding term
If any term stipulated in this agreement is or becomes invalid or non-enforceable, this shall not affect the remaining terms set forth in this agreement.